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DCC Installs and Sales
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RETURN POLICY
We are confident you will be satisfied with the quality and reliability of all the products you purchase here at DCC INSTALLS & SALES. In the event you are not satisfied with any of the products we will happily give you a "FULL" refund with in 30 days of your purchase (less shipping and handling). Simply give us a call on (706) 860-3768 for a "Return Authorization" number. Once we have determined the products are in good working order a Full refund will be issued. (If Decoder wires have been cut we will NOT be able to accept them on refunds).

View our other policies


SHIPPING:
We have tried our best to provide you a wide variety of ways to get your products to you. You can select from the following methods:
  • U.S.Mail --- All Services

  • United Parcel Service (UPS) --- All Services

Shipping Charges
Your shipping charges are calculated automatically by our shopping cart software. Your shipping charges are calculated by using the weight of your items and then the shipping service you have selected. Unfortunately not all of the shippers have web based calculators, in fact the only web based calculator is UPS.

The U.S. Mail uses internal tables that attempt to calculate an accurate shipping charge. To keep the U.S. Mail rates as accurate as possible we will contact the Post Office web sites or by telephone to determine your exact shipping charges manually. We prefer that you contact us once you have finished your order so we can give you the exact shipping costs.

Recycling
In an effort to keep your shipping charges as low as possible we try and recycle shipping materials. We will recycle boxes, and packaging materials (peanuts, news papers and shredded materials) to keep your costs as low as possible. As hard as we try to keep packaging costs low we still need to add $2.00 to your shipping charges to cover things like labels and tape and transportation to the Post Office etc.


Insurance & Surcharges
All packages shipped are insured to the closest $100 of value. (UPS)
UPS charges us and you $0.35 per $100 after the first $100. In addition UPS charges $1.00 surcharge for delivery to a residence.

USPS charges
$0.01 to $ 50.00 $1.30
50.01 to 100.00 2.20
100.01 to 200.00 3.20
200.01 to 300.00 4.20
300.01 to 400.00 5.20
400.01 to 500.00 6.20
500.01 to 600.00 7.20
600.01 to 700.00 8.20
700.01 to 800.00 9.20
800.01 to 900.00 10.20
900.01 to 1,000.00 11.20
1,000.01 to 5,000.00 $11.20 plus $1.00 for each $100 or fraction thereof over $1,000 in desired coverage

Shippers Web Sites
Below you will find the web sites of our shippers, you can check on the costs for shipping your orders via these sites.

Manufacturers